Buffalo Wild Wings

Reviews about Buffalo Wild Wings

• 1 / 5

  By mitchalo2
  Admittedly, this was my first trip to BWW in Sanford. I have been in other cities and states, but just had not gotten there in Sanford. As honestly as I can say it, I was not impressed with this trip. While I had no issues with the quality and taste of the food, here is my experience.
  We a large (20) order of wings with out food, and we asked that the wings come first. After about 5 minutes, a waiter delivered our food, but had no record of our wing order. We began to eat, and, after another 5 minutes, our server came over and said "You still don't have your wings?" She went to the kitchen, and after another 5 minutes or son, our wings came. By this time, we were finished with our food. As we began to eat the wings, I realized we did not receive a large order. After eating a few, the server came over and noticed we were done. She brought a box for our leftover wings, then retrieved our bill. After confirming that I had been charged for a large order, I pointed out to our server that we had only received a medium order. She left with the bill without saying much. She returned a few minutes later and informed us that the kitchen was cooking our additional wings. I had a couple issues with this. One, we were done eating and had already boxed our order. Two, as long as they took the first time, how long was this going to take? Three, our order contained mixed flavors. They never asked what flavor the remaining wings should be. At this point, I informed the server that I preferred to just pay for a medium order. She adjusted the bill to a medium order, for which I paid and added gratuity.
  I was somewhat surprised that at no point did a discount seem to cross anyone's mind. We didn't get our wings until we had finished our meal, and then the order was wrong. They were just going to make the additional wings and have me pay for them. Even when I asked to just pay for what we had gotten, there was no apology or offer of even a 10% discount, etc.. I didn't raise a fuss and was as polite as I could be throughout the entire visit. I don't feel like our wings should have been free, but after all of the issues, I just felt like they didn't really care that our experience was not as expected.
  February 01, 2017
• 1 / 5

  By Jeannine Maddaloni
  Sucks. Waited 45 minutes for a take out order. I guess if you want your take out, you have to stand right in front of whoever is getting the food?!?
  My order was 10 hot wings, and 5 BBQ wings... You'd think I had a complex order! Any way, if you want a good experience service wise, go to Local Joe's. Now to eat, I'll leave another comment on the food, good or bad.
  January 28, 2017
• 5 / 5

  By Jennifer Munger
  Great food and prices. Large seating area and bar area with many TV's to watch your favorite sports teams. Courteous, professional staff. Great service.
  December 19, 2016